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Version 2026-09-29 · Effective September 29, 2026

What we collect, and the shorter list of what we do with it.

This policy covers Rally Point Management - FZCO: rallypoint.ae, the showroom subdomains and custom domains we publish on, our dashboard, and our agent endpoint.

It is worth being precise about roles up front, because we sit on both sides of one and that shapes every answer below.

For a showroom's own account and business information, we are the controller. For a car shopper who submits an inquiry on a showroom's listing page, the showroom is the controller, and we process that inquiry on their instructions in order to deliver it to them. If you are a shopper with a question about your inquiry, the showroom you contacted is the right first stop, and we will help them answer you.

1. What we collect from a showroom

When a showroom signs up and uses the service, we collect:

  • Account details: the work email that owns the account and a password, which is stored hashed by our authentication provider and is never visible to us.
  • Business profile: showroom name, street address, city, emirate, phone, WhatsApp number, website, brand, and where applicable the trade licence or dealer registration number. Some of this is prefilled from a one-time read of your own public website, which you consent to at signup.
  • Geographic coordinates derived once from the business address you give us, so your listings carry a correct location and market comparisons are by emirate rather than UAE-wide. These describe a showroom, not a person, and we do not collect the precise location of any individual.
  • Feed connection details, including the host and credentials for the inventory source you nominate.
  • Billing information: your plan, billing period, invoicing details and payment history. We do not take card details on this site.
  • Your consent record: which version of the terms and this policy you accepted, and when.
  • Configuration you enter, including lead destination, branding, and on paid plans your bank or lender rate settings.

2. What we take from your inventory feed

We ingest the vehicle records your feed sends: VIN, stock number, specification, mileage, price, description, and photographs, which we re-host so they load quickly and stay available. We store a snapshot of each feed payload so we can tell what changed and avoid reprocessing what did not.

This is business data about vehicles, not personal information about people. If your feed contains personal information, for example a salesperson's name in a free-text description, it is published as part of that listing, so do not put anything in a feed you would not want on a public page.

3. What we collect when someone submits an inquiry

A lead form on a showroom's listing page collects the name, email, phone or WhatsApp number, and message the shopper enters, along with the vehicle they were looking at and how they arrived.

We store that inquiry and deliver it to the showroom, by email, WhatsApp or to their CRM. The showroom decides how it is then used and how long they keep it. We keep our copy so the showroom has a record and so delivery failures can be retried and audited.

We do not sell inquiries, broker them, share them with any other showroom, or use them to market anything of our own. This is not only a policy: charging for or reselling leads would break the model the whole product is built on.

4. What we log about visits, and what we deliberately do not

The point of this product is telling a showroom that AI systems are reading and citing their inventory. That takes measurement, so it is worth stating exactly how much.

When a page on a showroom surface is requested, we may write one row recording: which showroom, which vehicle, what kind of visitor it was (a crawler, a verified agent, a person arriving from an AI answer, or an agent tool call), which AI platform it is attributable to, the referring URL, the path, the browser or bot user agent string, and the time.

We do not log IP addresses. There is no column for one. We do not build a profile of a visitor, we do not track anyone across sites, we do not run advertising or analytics tags from third parties on showroom surfaces, and on those surfaces we do not use cookies to recognize a returning person.

On showroom surfaces one first-party cookie is used, and only for attribution. When an AI crawler or a verified agent fetches a vehicle page, we set a cookie named __ai_ref that holds the name of that platform and nothing else. It lives for five minutes, it is read once and then cleared, and its only job is to connect the AI system that looked at a page to the person who arrives moments later with no referring URL. It carries no identifier and cannot be read by JavaScript or by another site.

Our own marketing site at rallypoint.ae runs no third-party analytics or advertising tags either. The one form on it, the waitlist, sends what you type to us by email and stores nothing in a database.

5. Finance profiles, and what we are not

Some pages let a shopper pick a finance profile, such as the down payment and term they have in mind, to see a realistic estimated monthly instalment. That selection is something the shopper tells us in order to get useful arithmetic back. It is not a credit check or a finance application.

We do not pull your credit. We do not obtain, request, or receive a consumer report or a credit score about you from anyone, we are not a credit bureau, and choosing a profile has no effect of any kind on your credit. Nothing on this platform submits a finance application to a bank.

A self-selected profile is never attached to your identity in anything we publish or analyse. Where we report on shopping patterns, it appears only as an aggregate dimension across many people and is never joined to a name, an email, or an inquiry.

6. Why we use what we collect

We use the information above to do the things the service exists to do, and not for other purposes:

  • To publish a showroom's inventory across its listing pages, agent endpoint, category pages, and syndication feeds.
  • To deliver buyer inquiries to the showroom they were sent to.
  • To show a showroom which AI systems read and cited their inventory.
  • To bill for a plan, and to send service messages about an account.
  • To keep the platform working and secure, including detecting abuse and diagnosing failures.
  • To meet legal, tax, and record-keeping obligations.

7. What we never do with any of it

Some of these are commercially tempting, which is why they are written down.

  • We never sell personal information, and we do not share it for behavioural advertising. Not now, and not in the past.
  • We never publish a showroom's bank or lender rates or rate sheets, in any form. Not as an aggregate, not as a market study, not anonymized. They are calculator input and nothing else.
  • Buyer inquiry data never reaches any published dataset, report, or study we produce. Where we publish research about AI shopping behaviour, it is built from aggregated and de-identified request patterns, never from inquiry records.
  • Free-text a person typed, such as a natural-language search, is never republished verbatim. Only extracted patterns are used.
  • We never send buyer personal information to a language model. The enrichment step that writes listing copy sees vehicle and market data only.
  • We do not use personal information to make automated decisions that produce legal or similarly significant effects about anyone.

8. Who else processes it

We use a small set of service providers, each for a stated purpose and under an agreement that limits them to it. None of them is permitted to use the information for their own purposes.

  • Supabase: database and authentication. Holds showroom accounts, inventory, inquiries, and analytics.
  • Vercel: application hosting and content delivery for every page we serve, including this marketing site.
  • Cloudflare R2: storage for re-hosted vehicle photographs and generated syndication feed files.
  • Resend: transactional email, including delivering inquiries to showrooms and delivering waitlist requests to us.
  • Anthropic: generating listing copy from vehicle and market facts. Vehicle data only, never buyer data.
  • Firecrawl: the one-time read of a showroom's public website at signup, to prefill their profile.
  • A VIN-decode and market-data provider: decoding vehicle specifications and market context for vehicles.
  • Google Maps Platform: converting a showroom address to coordinates once at signup.

9. Where information is held

Our service providers operate data centres outside the UAE, principally in the European Union and the United States, and information may be processed there. While it is in another country it is subject to the laws of that country, including lawful access by its courts and authorities.

Where personal data leaves the UAE, we transfer it only under the conditions the UAE data-protection law allows, including contractual safeguards with those providers, and it remains subject to this policy. We remain accountable for it.

10. How long we keep it

We keep information only as long as it serves the purpose it was collected for, or as long as the law requires. In practice that means:

  • Showroom account, profile, and configuration data: for as long as the account is open, then for up to five years, which is the tax and business-record retention period that applies to us.
  • Consent records: for as long as the account is open and for five years afterwards, because the point of a consent record is being able to show what was agreed and when.
  • Buyer inquiries: kept for the showroom's use while their account is open, and deleted on request from the showroom or the individual.
  • Feed snapshots: kept only while they are useful for detecting what changed, and then discarded.
  • Visit rows: kept in detail for 24 months, then retained only in aggregate, which carries no identifiers by construction.
  • Billing records: for the period UAE tax law requires, currently five years.

11. Your rights, and how to exercise them

Write to hello@rallypoint.ae and mark it for the Data Protection Officer. That address reaches the person accountable for privacy here, and it is the route for every request described in this section and the next. A postal address is available on request.

You can ask us for access to the personal data we hold about you, ask us to correct anything inaccurate, ask us to delete it, ask us to restrict or stop processing it, object to processing, ask for a portable copy, and withdraw a consent you previously gave, subject to the limits the law puts on each of those. Withdrawing consent may mean we can no longer provide part of the service, and we will tell you plainly if that is the case rather than letting it fail quietly.

We acknowledge requests within 10 business days and respond substantively within 30 days, with one further extension where the law allows it and we tell you why. We do not charge for this.

We need to be able to tell it is you. We verify a request against information we already hold rather than asking you for new identity documents, and if we genuinely cannot verify you we will say so rather than handing your information to someone else.

If you think we have got something wrong, tell us and we will look at it again. You can also complain to the UAE Data Office, the federal data-protection authority, and you do not have to come to us first.

12. The legal basis for what we do

For a showroom's account, profile, feed and billing data, we process it because it is necessary to perform our agreement with the showroom, and to meet our own legal and tax obligations.

For a buyer inquiry, the buyer asked to be contacted by the showroom and we deliver that request. The showroom is the controller for what happens next; we process on their instructions.

For visit logging on showroom surfaces, we rely on our legitimate interest in showing a showroom that AI systems read and cited their inventory, which we have balanced against the visitor by collecting no IP address, no identifier and no profile.

For the waitlist form on this site, we process what you type because you asked us to contact you.

We do not use personal data to make automated decisions that produce legal or similarly significant effects about anyone, and we do not process the personal data of children knowingly.

13. Security, and what happens if we get it wrong

Access to the database is denied by default and granted per row, so one showroom's data is not reachable from another showroom's session. Administrative credentials are used only on the server and are never sent to a browser. Traffic is encrypted in transit. Passwords are stored hashed. Webhooks we send are signed so the receiver can verify them.

No system is perfectly secure, and we will not claim otherwise.

If a breach of our safeguards creates a risk to you, we will notify you and report it to the UAE Data Office as soon as feasible, and within the period the law sets. We keep a record of every breach of security safeguards for at least 24 months, whether or not it was reportable, and we will give that record to the authority on request.

14. Children

This service is for showrooms and for adults shopping for a vehicle. It is not directed to children, and we do not knowingly collect information from them. If you believe a child has given us information, tell us and we will delete it.

15. Changes to this policy

This policy carries a version. When we make a substantive change we publish a new version and ask showrooms to accept it. The version a showroom accepted, and when, is recorded on their account.

We review this page at least once every 12 months and update the version stamp when we do, so the date at the top is a date someone actually looked, not the date the file was created.

Privacy questions and requests

Write to hello@rallypoint.ae, marked for the Data Protection Officer. That is the designated contact accountable for privacy at VIN Index, and it is where access, correction, deletion, portability, and appeal requests should go. A postal address is available on request.

You can also complain to the UAE Data Office without contacting us first.

This page describes our own practices. Each showroom publishing through us has its own privacy practices for the information you send it directly.

Version 2026-09-29 · Effective September 29, 2026